How Should Security Guards Handle Found Items?

Handling Found Items: A Security Guard's Guide

When it comes to being a security guard, you're often the first line of defense in protecting not just the premises but also the integrity of the environment you're responsible for. So, what happens if you stumble across something that someone has lost? Here’s the lowdown on how to handle those found items the right way.

Are You Really Going to Keep That?

Let’s say, for instance, you’re doing your rounds and you find a wallet or a smartphone. Now, it's tempting to think, "Hey, I could use a new wallet!" But hold your horses! The first thing you should do is follow your company's policy for reporting and storing found property. This is not just about following rules; it’s about doing what’s right.

By adhering to established procedures, you're not only respecting the rights of the item’s owner but also showcasing your professionalism. Yeah, no one wants to be seen as the guard who swiped a wallet!

What Does Company Policy Typically Entail?

Following your company's guidelines usually involves a few key steps:

• Document the item: Jot down what you found, where, and when.
• Secure it properly: Store it in a designated area meant for lost items. Nobody wants their company to turn into a treasure trove of unclaimed loot!
• Notify the relevant personnel: This could be your supervisor or the lost and found department.

These steps aren't just bureaucratic mumbo jumbo; they ensure a clear chain of custody so you can help return the item to its rightful owner.

When Is It Okay to Call the Police?

Now, there are instances where you might think about calling law enforcement, but those are typically specific situations. For example, if you find something that seems suspicious—like a bag full of cash—or suspect that an item might be stolen, that's when you ring up the professionals. But, under usual circumstances, leaping to involve law enforcement isn’t the first step for most found property.

Keeping It Ethical

Imagine this: you find a brand-new tech gadget just lying around. Surely, it can't hurt if you borrow it for a bit, right? Wrong! Keeping items for personal use not only violates company policy but also reflects poorly on the ethical stand you should uphold as a security guard. Imagine if that item belonged to someone who truly needed it—like a student or a single parent. You wouldn’t want to hinder their day when you could have taken the high road.

The Argument for Disposing of Non-Valuable Items

On the flip side, let’s talk about disposing of items you deem not valuable. It’s a slippery slope. Just because something may not look valuable to you doesn’t mean it doesn’t hold sentimental value for someone else. What if that old teddy bear belonged to a child who just can't sleep without it? Always verify ownership before deciding to throw something away. Better to err on the side of caution!

In Conclusion

So, to wrap it all up, handling found items as a security guard is about professionalism, ethics, and following the proper protocols. When you're faced with a found item, remember the importance of following company policy for reporting and storing that property. At the end of the day, it’s not just about safeguarding items; it’s about fostering an environment of trust and respect—something we all can appreciate, right?

As you prepare for your security guard duties (and exams!), keep these guidelines in mind. They’ll serve you well both in the field and in any questions regarding proper practices. After all, being a good security guard isn’t just a job; it’s a responsibility!